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Letter to the Editor
In reply to “Improvement opportunities for communication in the ICU”
En respuesta a «Oportunidades de mejora de la comunicación en UCI»
M.M. Furqana, S. Zakariab,
Corresponding author
szakari2@jhmi.edu

Corresponding author.
a Department of Medicine, Harvard Medical School, Boston, MA, United States
b Department of Medicine, Johns Hopkins University School of Medicine, Baltimore, MD, United States
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    "textoCompleto" => "<span class="elsevierStyleSections"><p id="par0005" class="elsevierStylePara elsevierViewall">We thank Dr&#46; Estella for his thoughtful letter&#46;<a class="elsevierStyleCrossRef" href="#bib0025"><span class="elsevierStyleSup">1</span></a> We agree that the specific strategies evaluated in previous communication studies may not be universally generalizable for all worldwide intensive care units&#46; However&#44; we believe that the weight of the supporting evidence for enhanced communication is globally applicable&#46; Enhanced communication&#44; regardless of the method&#44; helps intensive care unit &#40;ICU&#41; professionals achieve the widely-shared goal of optimally caring for patients and their loved ones in a manner that respects their autonomy&#44; minimizes their anxiety&#44; and facilitates good medical decision-making&#46; In our viewpoint&#44; we emphasize that enhanced communication helps achieve these goals&#44; rather than focusing on unproven financial savings or questionable changes in ICU length of stay&#46;<a class="elsevierStyleCrossRef" href="#bib0030"><span class="elsevierStyleSup">2</span></a> We also should highlight the importance of customizing enhanced communication strategies to fit the culture of individual ICUs&#44; since it is well-known that ICUs are remarkably different from each other&#44; even if they are in the same hospital&#44; city&#44; or country&#46;</p><p id="par0010" class="elsevierStylePara elsevierViewall">We also want to emphasize that intensivists retain a leading role in communicating with patients&#46; We strongly agree with the letter writer that intensivists have the duty and obligation to clearly communicate with patients and family members and need to be able to effectively lead multidisciplinary family meetings&#46; Thus&#44; intensivists&#44; along with other ICU staff&#44; need extensive training in communication skills&#46; Experiential training leads to greater familiarity and comfort with family meetings and allows intensivists to smoothly lead discussions&#46;<a class="elsevierStyleCrossRef" href="#bib0035"><span class="elsevierStyleSup">3</span></a> Ultimately&#44; this may lead to increased patient and family satisfaction&#44; as well as possible improvements in medical decision-making processes&#46;<a class="elsevierStyleCrossRefs" href="#bib0035"><span class="elsevierStyleSup">3&#44;4</span></a> In addition&#44; we believe that ICU staff with different professional backgrounds are also needed&#44; because they can significantly augment the intensivist&#39;s communication efforts&#44; resulting in enhanced overall communication and social support&#46; Social workers&#44; chaplains&#44; and additional nurses all have unique skills and further insights valued by patients and their family members&#46; They are also critical in arranging multidisciplinary family meetings&#44; gathering the concerns of patients and families beyond the usual conversation of rounds&#44; coordinating discharge plans&#44; and participating in goals-of-care discussions&#46;</p><p id="par0015" class="elsevierStylePara elsevierViewall">In summary&#44; we agree with Dr&#46; Estella&#39;s major points&#46; Effective communication is important&#44; needs to be emphasized&#44; and should be led by intensivists&#46; We also support the hiring of additional allied ICU personnel&#44; not to lead family meetings&#44; but to help facilitate communication and to offer additional support for patients and families&#46; Finally&#44; we encourage ICU leaders to think about more innovative strategies to enhance communication and remind them to tailor evidence-based strategies for their particular ICUs&#46;</p></span>"
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Article information
ISSN: 21735727
Original language: English
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2023 August 27 18 45
2023 July 26 24 50
2023 June 27 15 42
2023 May 36 27 63
2023 April 20 18 38
2023 March 60 30 90
2023 February 37 32 69
2023 January 20 24 44
2022 December 39 33 72
2022 November 41 29 70
2022 October 52 35 87
2022 September 30 34 64
2022 August 26 39 65
2022 July 26 24 50
2022 June 18 22 40
2022 May 33 34 67
2022 April 28 42 70
2022 March 50 43 93
2022 February 29 27 56
2022 January 23 34 57
2021 December 53 43 96
2021 November 36 27 63
2021 October 35 62 97
2021 September 23 23 46
2021 August 19 35 54
2021 July 15 36 51
2021 June 31 23 54
2021 May 33 53 86
2021 April 83 62 145
2021 March 67 26 93
2021 February 29 23 52
2021 January 43 19 62
2020 December 25 13 38
2020 November 23 15 38
2020 October 29 25 54
2020 September 43 27 70
2020 August 17 20 37
2020 July 30 18 48
2020 June 39 15 54
2020 May 16 17 33
2020 April 25 14 39
2020 March 15 15 30
2020 February 36 53 89
2020 January 20 22 42
2019 December 26 23 49
2019 November 23 19 42
2019 October 29 18 47
2019 September 16 21 37
2019 August 23 16 39
2019 July 30 22 52
2019 June 13 14 27
2019 May 29 35 64
2019 April 17 22 39
2019 March 9 20 29
2019 February 23 34 57
2019 January 19 35 54
2018 December 14 37 51
2018 November 38 33 71
2018 October 17 5 22
2018 July 1 0 1
2018 June 0 1 1
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Are you a health professional able to prescribe or dispense drugs?